Cancellation Policy

Last updated: August 23, 2026

We understand that sometimes plans change. Here is our cancellation policy for orders placed at Clogpop.

Order Cancellations

You may cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped. To request a cancellation, please contact us immediately at support@heyclogpop.com with your order number.

After Processing

Once an order has been processed or shipped, it can no longer be cancelled. In this case, you may return the item(s) in accordance with our Return & Refund Policy once you receive them.

Custom or Personalized Orders

Custom or personalized orders cannot be cancelled once production has begun, as these items are made specifically for you.

How to Cancel

To request a cancellation, please email us at support@heyclogpop.com with:

• Your order number
• The reason for cancellation

We will confirm your cancellation request via email. If approved, your refund will be processed within 5–7 business days to your original payment method.

Contact Us

For cancellation inquiries, reach us at support@heyclogpop.com.