Return and Refund Policy

Last updated: August 23, 2026

We want you to love your Clogpop purchase! If you're not completely satisfied, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

• Unworn and unused
• In their original packaging
• In the same condition as received

Items that are worn, damaged, or missing original packaging will not be accepted for return.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items
• Gift cards
• Items marked as final sale

How to Initiate a Return

To start a return, please email us at support@heyclogpop.com with your order number and reason for return. We will provide you with return instructions and a return shipping address.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

We offer exchanges for different sizes or styles, subject to availability. Please contact us at support@heyclogpop.com to arrange an exchange.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and we will resolve the issue at no cost to you.

Contact Us

For return and refund inquiries, reach us at support@heyclogpop.com.